HelpMyScreen
Privacy Policy
HelpMyScreen provides phone-based technology support. We only collect information needed to help with a support request.
Information we collect
We may collect your phone number, name, email address, support request details, and optional read-only screen-sharing session data when you explicitly approve it.
How we use information
We use this information to provide support, send secure support links, troubleshoot issues, maintain service reliability, and improve safety.
Text messaging
If you ask for support during a call, HelpMyScreen may send a text message asking where to email a secure support link. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Sharing
We do not sell personal information. We do not share SMS opt-in data, consent, or phone numbers with third parties for marketing. We may use service providers such as telephony, hosting, and email providers only to operate HelpMyScreen.
Sensitive information
HelpMyScreen will not ask for passwords, security codes, banking information, Social Security numbers, or other sensitive private information.
Contact
For help, call HelpMyScreen at +1 229 860 5532.