Computer stuck? Printer gone? Email not sending?
Fix your laptop for $20 or it's free.
Call and describe what you see. HelpMyScreen talks you through laptop, printer, email, Wi-Fi, and browser problems by phone, one clear step at a time.
Affordable outcome-based pricing.
Screen share without an install.
Pricing
Individual
One Solved Problem
$20
when resolved
- Pay after the problem is resolved
- Optional browser screen share
- 24/7/365 support
- Broad troubleshooting context
Business
Business Plan
Contact us
team setup
- Employee names, phones, and emails loaded for you
- Preset call allowance for the team
- No setup needed from each employee
- Calls tracked under the business account
- 24/7/365 team support
- Broad troubleshooting context
Traditional IT
Service Provider
Hourly
limited availability
- Usually working-hours only
- Often $100+ per hour
- Limited to one person's experience
No hourly meter. Payment links are sent only after a support session is resolved.
FAQ
Questions people ask before they call.
Is this a human call center?
No. The first support call uses an AI phone agent. HelpMyScreen is operated by Mansour Development LLC, and the site says this plainly before you call.
What if I do not know the right computer words?
You do not need the right computer words. Say what you see on the screen and ask for the current step again if needed.
Can HelpMyScreen take over my computer?
Help starts by phone. If screen view helps, it is optional and read-only.
What hours can I call?
Start by calling instead of filling out a ticket or waiting for a callback.
How do I pay?
After a resolved call, you pay $20 through a secure Stripe checkout link.
Do I need to install anything?
Start by calling. Most help is by phone. If seeing your screen would help, you can join a browser-based read-only screen view.
What if HelpMyScreen gets stuck?
If the issue is risky or outside everyday computer help, it should stop instead of guessing. You do not pay unless the problem is resolved.
Is this for businesses too?
Yes. It is useful for small teams with everyday printer, email, browser, setup, and app problems.
What problems are not a good fit?
Broken hardware, wiring, servers, complex networks, and large managed-IT projects.
Call when the computer is stuck
Do not spend the afternoon fighting the screen.
Computer help by phone. $20 when resolved.